Privacy Policy
Castwork is a creator sourcing and recruitment service operated by Redbird Commerce LLC (“Castwork,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website, business communications, and creator recruitment services.
1. Information We Collect
We may collect the following categories of information:
Information you provide. When you contact us, submit an inquiry, or communicate with us, we may collect your name, email address, company information, project requirements, and other information you choose to provide.
Creator and professional information. In connection with our recruitment services, we may collect publicly available or professionally relevant information, including names, social media profiles, business contact information, content categories, audience characteristics, and professional activity. We may also receive information from clients, professional information providers, and individuals who respond to recruitment communications.
Website and usage information. We may collect information about how visitors interact with our website, including browser information, device characteristics, referring websites, and website activity. Certain analytics technologies are used only with your consent.
2. How We Use Information
We use personal information to:
- Respond to inquiries and communicate with prospective and existing clients.
- Provide creator research, qualification, recruitment, and outreach services.
- Evaluate potential professional partnerships and facilitate introductions.
- Manage business relationships and deliver contracted services.
- Maintain, secure, and improve our website and business operations.
- Comply with legal obligations and protect our legitimate business interests.
We use personal information only for purposes consistent with this policy and applicable law.
3. How We Share Information
We may disclose personal information to:
Clients. We share relevant creator information and recruitment correspondence with clients in connection with the services we provide. Clients are responsible for their subsequent handling of information under their own privacy practices and legal obligations.
Service providers. We engage third-party providers that support our business operations, including website hosting, communications, analytics, and professional research services. These providers may process information on our behalf as necessary to perform their services.
Legal and business purposes. We may disclose information when required by law, to protect our rights or the rights of others, or in connection with a merger, acquisition, or other legitimate business transaction.
We do not use personal information collected through our website for targeted advertising.
4. Cookies and Analytics
Our website uses optional analytics technologies to understand website traffic and improve the visitor experience.
Analytics cookies are activated only when you provide consent. You may decline analytics cookies or change your preference at any time using the Privacy Preferences link on our website.
Essential technologies required for website functionality and security may operate independently of your analytics preference.
5. Creator Recruitment Communications
Castwork conducts creator research and recruitment activities on behalf of its clients.
We may contact creators using publicly available or professionally sourced business contact information where permitted by applicable law. Recruitment communications may be sent on behalf of, or directly from, our clients.
Recipients may request that further applicable communications cease by following the instructions in the message or contacting the sender. We maintain information reasonably necessary to honor applicable opt-out requests.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and honoring communication preferences.
Retention periods vary depending on the nature of the information and the relevant business relationship. We periodically review information and delete or deidentify it when it is no longer required, subject to applicable legal and contractual obligations.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.
No method of electronic storage or transmission is completely secure.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain about you.
You may also request that we stop sending applicable recruitment communications.
To submit a privacy request, contact castwork@redbird-commerce.com. We may take reasonable steps to verify your identity before processing a request.
We will respond in accordance with applicable legal requirements. Where information is maintained on behalf of a client, we may coordinate with that client as appropriate.
9. International Data Processing
Castwork operates in the United States. Personal information may be processed in the United States or other jurisdictions where our service providers operate, subject to applicable legal requirements.
10. Children's Privacy
Our website and services are intended for business and professional audiences and are not directed to individuals under 18.
If you believe we have collected personal information from a child inappropriately, please contact us.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. The effective date above indicates when the policy was last revised.
12. Contact
Castwork
Operated by Redbird Commerce LLC
California, United States
castwork@redbird-commerce.com
castwork.redbird-commerce.com